Fresh Promotions Guarantees:

If for any reason you're unhappy with the promotional products supplied by Fresh Promotions we'll do our utmost to rectify the situation. Fresh Promotions prides itself on customer satisfaction and we contract with only the best printers and suppliers or promotional marketing products.

While promotional products industry bodies and promotional products associations exist which appear to provide a level of protection for end users of promotional products the reality is that they offer no final guarantee to end users and do not assure consumers of a quality or value for money result. Membership of these industry bodies is strictly by annual subscription and there is no evidence of a consumer focussed system of dispute resolution or quality assurance. The Fresh Promotional Products Guarantee is an industry leading assurance that your order of promotional merchandise will be of the highest possible quality and that any concerns you have are dealt with in a professional and timely manner.

Fresh Promotions also takes full responsibility for delivering your order in good condition. If the courier company damages the goods or they go missing we wear it.