Delivery Information

Fresh Promotions freight is carried nationally by either TNT Express or Startrack Express, depending on your location and who ever if offering the best rate at the time of shipment.

Freight Charges

Freight charges are calculated based on weight and volume. We will quote you the cost of delivery.

Insurance and Guarantees

All shipments are warrantied by Fresh Promotions to arrive in good order. The freight costs quoted include insurance. If your order doesn't arrive it's our problem, not yours.

Freight Tracking

If you're concerned about your delivery please call us on 1800 129 999 during business hours and we can supply you with consignment details or track the delivery for you and advise of the likely delivery timing.

Freight on Your Account

If you wish to book transport of your order on your own account with your own carrier please advise us and we will arrange it. Let is know the name of your freight company and your account details. We will confirm by email that shipment has been picked up and is on its way.