If for any reason you're unhappy with the promotional products supplied by Fresh Promotions we'll do our utmost to rectify the situation. Fresh Promotions prides itself on customer satisfaction and we contract with only the best printers and wholesale manufacturers
While industry bodies exist which appear to provide a level of protection for end users, in reality they offer no final guarantee to end users and do not assure consumers of a quality or value for money result. Membership is by annual subscription and there is no evidence of a consumer focussed system of dispute resolution or quality assurance. The Fresh Promotions Guarantee is an assurance that your order will be of the highest possible quality and that any concerns you have are dealt with in a professional and timely manner.
Fresh Promotions also takes full responsibility for delivering your order in good condition. If the courier company damages the goods or they go missing we wear it.
If you have any questions or concerns, call us on 1800 129 999 or call Bill McGrath on 0419 777 311